Our Guiding Light – Vision and Values
At SP Technolab, we have been driven by a compelling vision of helping our partners achieve success. We are proud of our role in helping our partners achieve their success. The best business relationship, is an ongoing relationship where everyone is successful. We love new clients, but our favorite client is a returning client, who we have helped taste success, and wants our team to help them achieve ever higher levels of achievement.
Create a client-centric organization that delivers custom-built solutions with utmost quality and excellent support services.
For our daily operations and strategic decisions, our vision statement serves us as a sounding board. In the fast-paced IT world, SP Technolab has been able to make its mark because of its consistent vision of being client-oriented.
We need our clients to succeed. If you succeed, we succeed. We want that.
Our four “C” values form our foundation at SP Technolab. Every day we consider these values with our actions, our decisions, and most importantly, our relationship with our Clients. To Collaborate, stay Client Focused, to Constanty improve, and to Care.
Collaborate: We bond over synergy
Whether it is completing a project for a client, or hiring a new team member, at SP Technolab every relationship functions well because of a synergistic union. While evaluating client proposals, we examine where we can add value, either technical, design, or somethings rethinking an approach. We never over-promise or under-deliver. We take great care in deeply evaluating proposals, creating realistic schedules, and performing on time and on budget.
Client-Focus: We listen.
Sometimes, during the course of development, things change. The market may change, the technology may change, our client might have new ideas. We strive to consistently listen to our clients, be aware of their changing needs, adapt our strategies. We survive and thrive because we believe in satisfying our clients.
Constant Improvement: We strive for Innovations
With our years of experience as an offshore IT destination, we are consistently learning. We believe learning never ends and there is always a room for improvement. We iterate, we improve, and while we may sometimes make mistakes, we learn from those mistakes and become stronger. This open and honest approach has helped our clients not only achieve short term success, but remain competitive in this constantly changing market.
Care: Humble gestures count.
Our clients often rely on the expertise, experience, and talent of our engineers and designers. But our engineers and designers always rely on our clients. Without our clients, we would not exist. We care about this, we treat our clients with respect, we are constantly trying to please them, we want to understand their needs for quality, budget, and performance. If our client succeeds, then we succeed. Our team strives for an ongoing strong, and often honest, relationship with our clients.